Always a well received  workshop, the Brokerbility Claims Steering Group (CSG) gave an update on the work they do and the importance of Claims teams within broking offices.

Insurers Allianz and AXA, loss adjusters VRS Vericlaim and lawyers DACB then guided us through various case studies bringing the subjects of Motor, Property and Liability claims to life.

The final challenge of the day was for the delegates to do a walkabout risk assessment of the hotel and present their findings at a round table discussion. Ashwin Mistry closed the day and joined us for the evening dinner which was lively with discussion.

Some of the feedback from the day:-

“The workshop has given me a greater interest in claims and claims handling”

“It gave me a better understanding how Property claims work so I can use this on a day to day basis and also why loss adjusters are appointed”

“It provided an extremely detailed insight into Motor claims, I learned a lot about the background”

“Using a real life scenario to show how a liability claim can build up cost wise was interesting”